Frequently asked questions

Do It For Me Service

Can I choose the socks that I sell in my fundraiser?


All socks in our single sock catalogue are available for purchase as part of this service.




How does our group / organisation get paid?


Sockable will direct deposit your funds within 3 working days from the end of your fundraiser. Easy!




Does it cost anything to get started?


There are no initial costs to start your Sockable fundraiser. We will require you to complete our Sockable Agreement so we can set up your fundraiser online. All you need to do is start promoting your fundraiser and watch your profits grow!




How do I sign up for this service?


You can sign up through our website. You will need your logo, bank account details and contact information in order to complete the booking.




When can I run this fundraiser?


We run this fundraiser for a 30 day period. You can choose which date you would like to start your fundraiser. We will set up your dedicated web page in time for your launch.




Can I order a Fundraising Sock Pack, and use the Do It For Me Service?


Of course, here at Sockable we want you to be extremely successful in your fundraising venture. Purchasing a Fundraising Sock Pack in conjunction with the Do It For Me Service allows you to showcase your amazing socks to potential customers.




What if I want to order a Sock Pack?


Our Fundraising Sock Packs cost $55.00 and contian 15 of our quality funky socks. This payment will need to be paid up front through our website.




Can I return socks ordered in a Sock Pack?


We know you will love all the Sockable socks and we know you won't have any problems selling them. Unfortunately due to the current economic situation we are unable to accept any returns on unsold socks




What if the socks are faulty?


We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.




What if I book in the Do It For Me service and change my mind?


This service is unique and super easy to run. All you need to do is share your fundraiser with your supporters, we do the rest. We also understand that life can throw challenges your way. If you need to cancel this service please let us know ASAP via email so we can allow another fundraising group to start raising money for thier cause.




How do I know the donation is going to the fundraiser I choose?


We have had a special code made which is attached to each URL. This notifies us which monthly fundraiser your purchase is supporting.




What are the socks made of?


The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go up to 80% cotton on our Straya range.





Do It For Schools Service

Can we choose the socks that we can use in our fundraiser?


Sockable changes the theme of the school order form throughout the year. All socks available will be on the order form and on the website for the current theme.




How does our school get paid?


Your school collects payment from students, and transfers the order payment less funds raised at the end on the fundraiser. Easy! No waiting for payment.




How does our school sign up?


You can sign up through our website at www.sockable.com.au/difs-choose-booking. Once we have received your completed booking form we will email through a confirmation email. Once your confirmation email has been received you will receive your order form for you to distribute to your students and teachers.




What does the order form look like?


There is a sample on our website, or you can contact us and we can send a copy to show the P&C and/or fundraising co-ordinator.




How can we see the socks?


You can see the socks on the order form and on our website. You can also order a sample pack for $55.00. The students and the teachers will love all the socks.




Do you have a display board?


Display boards are available for Perth metropolitan schools and will be booked in dependent on the fundraising start date and availablity. Other states and territories can order a sample sock pack for $55.00.




What if the socks are faulty?


We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation of what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with thier products.




What are the socks made of?


Our custom made socks on our order forms are 75% cotton, 23% nylon and 2% elastane.




Do we have to pay for shipping?


There are no shipping fees for our schools participating in our Do It For School service. We want the funds to stay in the schools.





Do It For Groups Service

Can we choose the socks that we can use in our fundraiser?


Sockable changes the theme of the group order forms throughout the year. All socks available will be on the order form and on our website for the current theme.




How does our group get paid?


Your group collects payment from your fundraisers, and transfers the order payment less funds raised at the end of the fundraiser. Easy! No waiting for payment.




How does our group sign up?


You can sign up through our website at www.sockable.com.au/difg-choose-booking. Once we have received your completed booking form we will email through a confirmation email. Once your confirmation email has been received you will receive your order form for you to distribute to your fundraisers.




Is there a minimum order for this service?


Yes. We have a minimum order of 100 pairs of socks for this service as we want your fundraiser to be successful and we do provide free shipping Australia wide. This service has no up front costs and is super easy to run. We have found that those groups who are not able to reach this goal have been more successful selling our amazing sock packs.




What does the order form look like?


There is a sample on our website or you can contact us and we can send a copy to show your groups' fundraising co-ordinator.




How can we see the socks?


You can see our socks on the order form and on our website. You can also order a sample sock pack for $55.00. Everyone in your group will love all the socks.




Do I have to pay for shipping?


All orders over 100 pairs through our Do It For Groups service has free shipping.




What if the socks are faulty?


We have a high standard at Sockable but if there is a problem please send us a photo of the socks and an explanation of what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.




What are the socks made of?


Our custom made socks on our order forms are 75% cotton, 23% nylon and 2% elastane.





Do It Yourself with Fundraising Packs

Can I choose the socks that are in each pack?


We provide a wide variety of amazing sock packs for you to choose from. Each sock pack is specially chosen by our Sockable team and they are constantly coming up with new sock pack designs. Unfortunatley you are unable to mix and match any of the sock packs. We are positive that you will not have any problems selling any of the high quality socks that are in each of the sock packs.




How do I order a sock pack?


You can purchase all our sock packs through our website. Our Fundraising Sock Packs cost $55.00 and contain 15 of our quality funky socks. Your socks packs will be packed and shipped within 2 working days of ordering, and you will be provided with a tracking number.




Do I have to pay for shipping?


Orders over 15 packs have free shipping Australia wide. We do offer free pick up in the Perth Metropolitan area. All shipping will be calculated at checkout.




Can I return socks ordered in a sock pack?


We know you will love all the Sockable socks and we know you won't have any problems selling them. Unfortunately due to the current economic situation we are unable to accept any returns on unsold socks.




What if the socks are faulty?


We have a high standard at Sockable but if there is a problem please send a photo of the socks and an explanation of what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.




What are the socks made of?


The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go to 80% cotton on our Straya range.




Can I charge more for the socks than the suggested $5 per pair?


Yes you can! We suggest $5 per pair as this is easy for fundraisers to sell the socks. The socks are great quality and can definately be sold for a higher price. This will be up to you and your market.