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FAQ's

Online ShipTogether

Is this service fully online?

Yes. We collect orders and payments, and at the end of your fundraiser ship the orders to you in one combined shipment to sort and distribute to your fundraisers.

How do we share this fundraiser with our supporters?

You are provided with a copy of the order form with a QR code which links your fundraisers to our website. Your fundraisers will choose your school or group name when they are ordering.

How do we sign up for this service?

You can choose this option when you sign up for our Do It For Schools & Groups service.

Do we get to choose the socks available?

Your fundraisers will be able to access all the socks in the themes that are currently available.

How does our school / group get paid?

Sockable Fundraising® will direct deposit your funds within 3 business days of receiving your invoice. Easy!

Fundraising Sock Packs

Is there a minimum purchase?

There is no minimum purchase for sock packs. Orders of 10 packs or more will receive free shipping. A flat rate shipping fee of $12.95 applies to all orders under 10 packs.

How many pairs are there in a pack?

There are 15 high quality pairs of socks in each pack. If you would prefer to choose your own socks you can purchase through our Bulk Buy service.

Can I order a sample?

Yes you can. You can order a sample pack for $19.95. The sample pack contains four pairs of socks that are in stock. This will allow you to see the size and quality of our stock.

How much do I charge for the socks?

You can choose your sell price. If you sell the socks for $6 each you will raise $35 per pack, $7 each raises $42 per pack and $8 each raises $49 per pack.

Can I return socks ordered through your Fundraising Sock Packs?

We know you will love all our socks and we know you won't have any problems selling them. Unfortunately due to the current economic situation we are unable to accept any returns on unsold socks.

What are the socks made of?

The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go up to 80% cotton on our order form socks and Straya range.  

What if the socks are faulty?

We have a high standard at Sockable Fundraising® but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our sock customers to be happy with their products.

Fundraiser Bulk Buy

Is there a minimum purchase?

There is a minimum purchase of 30 pairs for our Bulk Buy service. Your 55% discount will be applied at checkout once you have reached 30 pairs.

How do I order Bulk Buy socks?

Head to our website and choose the socks you would like to purchase. Your discount will be automatically calculated at checkout.

Can you choose the socks for me?

We sure can! Our Sockable team love helping. Head to our Bulk Buy webpage and choose Sockable Selection. Add the quantity of each size you would like and we will add a variety of our best socks to your order and have them on the way in no time.

Can I charge more for the socks than the suggested $7-8 per pair?

Yes you can! We suggest $7-8 per pair as this is easy for fundraisers to sell the socks. The socks are great quality and can definitely be sold for a higher price. This will be up to you and your market.

Do I have to pay for shipping?

All orders over 200 pairs have free shipping Australia wide. A flat rate charge of $12.95 applies to all orders under 200 pairs.

Can I return socks ordered through your Fundraiser Bulk Buy?

We know you will love all our socks and we know you won't have any problems selling them. Unfortunately due to the current economic situation we are unable to accept any returns on unsold socks.

What are the socks made of?

The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go up to 80% cotton on our order form socks and Straya range.  

What if the socks are faulty?

We have a high standard at Sockable Fundraising® but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our sock customers to be happy with their products.

ShipToHome

Can I choose the socks that I sell in my fundraiser?

All socks in our single sock catalogue are available for purchase as part of this service.

How does our group / organisation get paid?

Sockable Fundraising® will deposit your funds into your nominated account within 3 business days after receiving your invoice. Easy!

Does it cost anything to get started?

There are no initial costs to start your sock fundraiser. We will require you to complete our booking form so we can set up your fundraiser online. All you need to do is start promoting your fundraiser and watch your profits grow!

How do I sign up for this service?

You can sign up through our website. We will let you know once you have been added to our online portal.

When can I run this fundraiser?

We run this fundraiser for a 30 day period. You can choose which date you would like to start your fundraiser. We will set up your dedicated web page in time for your launch date.

Can I purchase socks through your Fundraiser Bulk Buy service and use the Do It For Me Service?

Of course, here at Sockable Fundraising® we want you to be extremely successful in your fundraising venture. Purchasing a socks in conjunction with the Do It For Me Service allows you to showcase your amazing socks to potential customers.

Do you charge shipping for this service?

All orders over $50 have free shipping Australia wide. A flat rate charge of $9.95 applies to all orders under $50. 

What if the socks are faulty?

We have a high standard at Sockable Fundraising® but if there is a problem please send a photo of the socks and an explanation on what is wrong with the socks and we will look into it for you. We want all our Sock customers to be happy with their products.

What if I book in the Do It For Me service and change my mind?

This service is unique and super easy to run. All you need to do is share your fundraiser with your supporters, we do the rest. We also understand that life can throw challenges your way. If you need to cancel this service please let us know at your earliest convenience via email so we can allow another fundraising group to start raising money for their cause.

How do I know the donation is going to the fundraiser I choose?

We have made a compulsory drop down list at checkout with your organisations name. This notifies us which monthly fundraiser your purchase is supporting. 

What are the socks made of?

The majority of our socks are 75% cotton, 23% nylon, 2% elastane. This blend does go up to 80% cotton on our Straya range.